Benchmark for processing requests from employees

No.I-17011/11(4)/2008-H.III

Government of India

Ministry of Urban Development

(Housing -III section)

*****

Nirman Bhawan, New Delhi.

Dated:- the 27th Nov, 2008

OFFICE MEMORANDUM

Subject:    Benchmark for processing requests from employees .



       The undersigned is directed to inform that benchmarks for processing requests received in Admn. Division from employees of this Ministry have been fixed. A detailed list of items of work for which benchmarks have been fixed is enclosed herewith for information.

s/d

(Jitender Kumar)

Under Secretary (Admin.)

Sl.No.	Item	Section	Maximum days for processing of request
1	GPF Advance/withdrawal	Admn-II	5 days
2	TA Advance	Admn-II	5 days
3	TA Settlement Claim	Admn-II	5 days
4	LTC Advance	Admn-II	5 days
5	LTC Settlement Claim	Admn-II	5 days
6	Scooter/Computer/Motor Car Advance	Admn-II	5 days
7	Leave Encashment	Admn-I/IV	5 days
8	Reimbursement of Children Education Allowance	Admn-IV	5 days
9	Permission for medical treatment	Admn-III	3 days
10	Reimbursement of Medical Claim	Admn-II	5 days
11	Computer/Printer/Photocopier/Telephone complaints	Admn-III	2 days
12	Issue of parking lables	Admn-III	2 days
13	Issue of temporary pass	Admn-III	2 days
14	Issue of permanent pass	Admn-III	5 days